Signup - Jeeves & Jericho Spiced Bombay Chai

Welcome to the Jeeves & Jericho Spiced Bombay Chai 24 hour online wholesale partner ordering portal.

This website is for use and access can only be granted if you are a professional coffee, food service, retail or facilities operator.

To open a wholesale trade account and for us to better understand how we can assist you. Can we please ask that you complete the following signup form and we will come back to you within 24 hours, once your account has been approved and set up. If we require any additional information so that we can process your request, we may either call you or email you should this be required.

We would like to thank you for reaching out to us and we very much look forward to working with you.

1. Business Address

Company Name

Address Line 1

Address Line 2

Town / City

Postal / Zip Code

Country

State / Province

2. Company Details

Phone Number

VAT Number (if applicable)

EORI Number (if applicable)

What brand of chai do you currently work with within your business?

Would you be interested in knowing more about recipes and how chai can be used within your business all year round?

Who is your current coffee and tea provider?

3. User Details

Your Name

Email Address

New Password

I agree to the

These terms of the order in no way affect your statutory rights as a consumer. No contract will subsist between you and Jeeves & Jericho for the sale by it to you of any product unless and until Jeeves & Jericho accepts your order by e-mail confirming that it has dispatched your product. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Jeeves & Jericho sends the e-mail to you (whether or not you receive that e-mail). Jeeves & Jericho reserves the right to refuse any order which is deemed to have not been conducted in the correct way or where any foul play may have taken place. Jeeves & Jericho also retains the right to not complete any order it wishes to do so providing that the monies have not been taken or a full refund is given. By placing an order and giving credit card details on our secure server you the consumer is bound and contracted to complete the sale unless Jeeves & Jericho decides otherwise.

Jeeves & Jericho Refund Policy

If goods are returned due to being faulty, so long as they are returned within a reasonable time the remedy afforded to the customer, under the Sale of Goods Act 1979 (as amended), is a refund. Also, where a consumer exercises his cancellation rights the customer will be given a refund within 30 days of their cancellation.

Payment Methods

Jeeves & Jericho take credit card orders from most major credit cards (Visa, Mastercard and American Express). All payment transactions conducted through our website are handled and transacted through Stripe.com dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please visit www.stripe.com for further information.

Promotional Activities

Jeeves & Jericho will on occasion offer additional discounts or multi-buy promotions on its products. Such offers are provided at our discretion and as such, we reserve the right to amend our terms and conditions and/or discontinue the offer at any time. This does not affect your statutory rights.

Delivery

Expect delivery of your order within 28 days although most items will be dispatched within 48 hrs and received within 36-72 hrs. We dispatch our products to you using either DPD, DHL or Palletline depending on the weight of the consignment and delivery address. Each option has its own stated delivery time frame. If we cannot deliver the goods within this time we will tell the customer immediately and agree on another time for delivery. If we cannot agree on another time, we will offer the consumer a refund. Delivery prices are priced on weight and will be added automatically when an order is placed. This will be broken down into the component of price and delivery charge. The final price will be in pounds sterling (unless otherwise stated).

Cancellation Rights

You as the consumer are given the right to cancel as required by the Distance Selling Regulations (to not include chai that has been produced to your personal specification in regard to labelling.) You the consumer have the right to cancel your order without giving a reason. The cancellation period in the case of contracts for the supply of goods begins with the day on which the contract is concluded. The cancellation period ends on the expiry of 7 working days, beginning on the day after the day on which the consumer receives the goods. You the consumer can be asked to return and pay for the cost of returning the goods. Further information on this can be found on the Department of Trade and Industry website at this link Items must be returned in the condition they were sent in and be unopened.

Handling Complaints

We will in every case acknowledge complaints within 5 working days. We will in every case advise the consumer how long it will take to resolve the complaint. We will in every case keep the consumer informed throughout the process

Copyright & Trademarking

Jeeves & Jericho is a registered trademark that is solely owned by Ue Coffee Roasters Ltd and as such all concept imagery, branding, copy and website content is protected by law. Any unauthorised use is strictly prohibited and any person or parties using any content without prior written approval will render themselves open to prosecution.